How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Frequently Asked Questions

🔧 General Product Questions

Q: Will this part fit my machine?
A: Every listing includes a compatibility section. Check your model number, shaft size, and measurements before ordering. Still unsure? Message us—we respond fast.

Q: Is this an OEM part?
A: No, our parts are high-quality aftermarket replacements made to meet or exceed OEM specs. They're tested and trusted by independent repair shops and contractors.

Q: How do I know which clutch or chain size I need?
A: You’ll need to verify the pitch, gauge, bore size, belt width, or driver count based on your existing part or machine manual. Our listings break this down clearly—but feel free to send a photo or model number.

🚚 Shipping & Fulfillment

Q: How fast will my order ship?
A: Orders ship within 1–2 business days from California. Most U.S. customers receive their items in 3–5 days.

Q: Do you offer expedited shipping?
A: Yes. Priority and Express options are available at checkout.

Q: Do you ship internationally?
A: At this time, we only ship within the U.S.

📦 Returns & Support

Q: What if it doesn’t fit?
A: No worries. We offer 30-day hassle-free returns. Just contact us and we’ll get it sorted fast.

Q: My item arrived damaged or incomplete—what should I do?
A: Snap a photo and reach out to us. We’ll make it right, no runaround.

Q: Do you offer installation support?
A: While we don’t provide tech support, we can often point you to diagrams, manuals, or general guidance. Just ask.

🔩 Chain & Clutch Specific

Q: How are your chains different from OEM?
A: Our chains are made with hardened steel and precision-ground cutters. They're tuned for durability and smooth operation—without the OEM price tag.

Q: Can I use your centrifugal clutches on non-Honda engines?
A: Yes—if the shaft size, keyway, and belt spec match. Our clutches fit many engines like Briggs, Predator, Kohler, Subaru, Yanmar, and more.

Q: Are your clutches rated for commercial use?
A: Yes. Our Bullet Proof series is designed for high-RPM, high-vibration environments like plate compactors and dethatchers.